When I first stepped into the payments industry in 2009, I had no idea where this path would lead me. Starting at a small payments company in San Diego, CA, I quickly found my passion in building client relationships through business development and account management roles. Over the years, I’ve had the privilege of working with several esteemed companies, including Cynergy Data/Priority Payment Systems, TSYS/Global Payments, and Payoneer.
Learning from the Best
Collaborating with industry giants such as Google, Adobe, Cimpress, Getty Images, ezCater, and others has been an incredible journey. These experiences significantly enriched my understanding of payments technology and the influential companies driving its evolution. Each role has imparted new and valuable lessons, profoundly shaping my approach to business and client relationships.
Learning from past leaders and mentors has been equally transformative. Their guidance and wisdom have not only honed my technical skills but also instilled in me the importance of empathy, resilience, and strategic thinking. These insights have been instrumental in helping me navigate complex challenges and build meaningful connections within the industry.
Building Connections
Throughout my career, I’ve had the opportunity to foster enduring connections with SMEs and thought leaders in the industry. These relationships have been instrumental in my growth and success. I believe that the key to a successful consultancy lies in the strength of the relationships we build. It’s not just about experience, competency, and hard work; it’s about the people we meet, the businesses we support, and the genuine friendships we cultivate along the way.
A Client-Centric Approach
My dedication has always remained focused on the clients I serve. I take great pride in helping them overcome challenges with innovative, pragmatic, and sustainable solutions, even if these solutions aren’t necessarily popular or what they originally desired. As a consultant, my role is to provide objective, expert advice that leads to the best possible outcomes, rather than simply offering the most popular or desired conclusions. This approach ensures that our proposed solutions are effective, sustainable, and truly address the underlying issues. This passion, commitment, and ideology inspired the inception of Global Payments Consultants. At our core, we believe that mutual success is the only true measure of achievement. We strive to create lasting value for our clients, ensuring their success is our success.
A consultant, to be worth their salt, must give honest judgments, not necessarily those which they think the client would like to hear. -Andrew Thomas
Looking Ahead
As I reflect on my journey, I’m filled with gratitude for the invaluable experiences and relationships that have shaped my career. I’m excited about the future and the opportunities that lie ahead, especially as we continue to innovate and grow. Thank you for indulging me. I look forward to continuing to serve our clients and build new relationships in the years to come.
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